||What we did
||IT, Database IT
||Redesign, Usability Training
||20 screens & reports, training
We worked with this client periodically over many months to make "low hanging fruit" improvements to their user experience design and to the reports that their products generated. We helped the engineering team when they were having trouble coming up with design concepts, created mockups so that we could try out new ideas, and we reworked designs that were in trouble. We also taught them how to set up and run usability studies so that they could gain expertise in-house and benefit from a constant flow of user data.
BEFORE (Thumbnail above)
While each entry in the report is regular, the row shading overwhelms the report. It's difficult to scan for anomalies and users disliked the fact that it would only print on Landscape paper.
Not only does the newly designed report fit on a Portrait page setup, but the data is easier to read and scan.
This database table inspector user interface did not present the orientation cues in a way that users picked up. The navigation controls were scattered, and some complained that it took too much scrolling to view the contents of the database table.
The revised user interface strengthened the orientation cues and broke the list of tables into three columns. The controls that allow the user to take the next logical action are grouped in the yellow area. As for the visual style, it's from the Web 1.0 era.