||What we did
This client asked us to redesign the redesign the navigation system used for the company's intranet web application. There were several hundred screens, all accessed by approximately 120 unique navigation items. When we started the project, these items were arranged within tabs and were so lengthy that the tabs wrapped on a typical display. We analyzed the existing navigation system, developed wireframes of several different concepts, then produced Photoshop mockups of the client's favorite approach.
All of the navigation is crammed into tabs (which are wrapping) and users are jumping all around to find the right screen.
When users have many choices that may be relevant to their task, they prefer to see their choices laid out before them rather than hidden behind tabs or menus.
Imagine going to a restaurant where the menu is a lift-the-flap book-while the kids might like it, it's difficult to find what you want quickly and more difficult to remember where you found something.
Once users is on task, this user interface offers the same menu of choices in the footer so they don't have to pogo-stick back to the home screen.
Positional memory will enable users to remember where to find the screens they use most often.